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TRANSPORT PROFILES of

Emergency Air Ambulance and Medical Air Evacuation Transport for 
traveling domestically and internationally
 

MedjetAssist members have been evacuated from remote and distant locations, ranging from China to Ellesmere Island, the northern most outpost in North America. Below are some of their stories, the medical problems they encountered while traveling and how MedjetAssist responded to bring them to their home hospital.

Bill Martin, DMD
Bill Martin found out just how far MEDJET will travel for a transport while leading a dog sled and ski to the North Pole. Along the way, he tore a hamstring and pulled a ligament, but continued to run on the injury for five and a half days. He then injured his right side (because it was compensating for the other injury) and his back was affected. He finally had to be placed on a sled for the final day to the Pole. Martin says a support plane arrived at the Pole to pick them up, and he had to lie on the floor with the dogs, because he couldn't sit up. Once in Eureka, the northernmost point of land you can land a plane in North America, Martin called MEDJET.

"The response from MEDJET was nothing short of incredible," says Martin. Within 18 hours there was a plane on the tarmac in Eureka. He was transported to Rankin, Canada, and later flown to his hometown of Gainesville, FL.

Bill Martin
Gainesville, FL

Dr. Ronald Gade
Dr. Gade discovered the importance of MEDJET membership during a cruise stop-over in St. Thomas. It was Christmas Eve and his wife was struck by a van. She suffered serious fractures to her knee and pelvis. According to Dr. Gade, the ship claimed to have state-of-the-art equipment, but they didn't have splints and used an old stretcher that collapsed in the middle. Plus, the ship's medical staff gave Mrs. Gade "inadequate" amounts of pain medication. They met up with MEDJET at Dominica, and the trained staff was able to administer the proper amount of morphine. The transport aircraft was also properly equipped in case there was a respiratory arrest.

Dr. Gade says," We are eternally grateful to MEDJET's professionalism and service."

Dr. Ronald Gade
Director of Administration
St. Barnabas Hospital
New York, NY

Nancy Powers
Nancy Powers' father suffered a heart attack while on a cruise ship off the coast of Alaska. According to Powers, the paramedics were very good, but they did not have a cardiologist or a neurologist. At that point, her father had been in a coma for almost two days. Powers called MEDJET immediately.

"MEDJET talked to the doctor in Ketchikan. It was very quick and efficient. It was good to know that they took care of everything, because in that situation you just don't know what to do," stated Powers. "Once MEDJET was involved, I had the confidence to believe everything would turn out all right."

Nancy Powers
Bradenton, FL

Donald E. MacIntosh, MD
While on vacation in Nicaragua, Dr. MacIntosh slipped on some wet tiles and fell down a flight of stairs, breaking his left femur. At the time, there was a physician's strike in Nicaragua. Dr. MacIntosh describes his trip to the hospital," They put me in the back of a bus, where three people held me in place as I was driven 100 miles to the Nicaraguan military hospital in Managua." Once the X-ray confirmed that his leg was broken, he knew he wanted to go back to the United States for any type of surgical correction. That's when he called MEDJET Assistance. The evacuation team arrived around 5:00 that evening and immediately set his leg so he couldn't move it. They started an IV and for the first time in two days, Dr. MacIntosh received narcotics for the pain. By the time they cleared customs, Dr. MacIntosh was asleep for the first time in two days.

"I never thought I'd use it, but if we hadn't gotten a MEDJET membership I don't know what the outcome would have been."

Donald E. MacIntosh
Lee's Sumit, MO

Mr. and Mrs. Howard Bradshaw
Mr. and Mrs. Howard Bradshaw decided to obtain MEDJET as a "safety blanket," because they both love to travel and both have medical problems. While on vacation in Las Vegas March 2000, Howard, who has a long history of heart problems, developed chest pains. Once at Valley Hospital, Mrs. Bradshaw called MEDJET. She says once she made the initial call, it only took five minutes for a MEDJET operator to call her back to confirm her husband's transport. Later that evening, the nurses arrived to transport Mr. Bradshaw to the airport.

"They were well trained nurses and did a fantastic job for my husband, but they also took time to show concern for my welfare, even though I wasn't the patient," says Mrs. Bradshaw. Howard was successfully transported to the Bradshaw's local hospital in Cleveland, and diagnosed with a drop in potassium and magnesium levels and a minor blockage in one of his arteries. According to Mrs. Bradshaw, MEDJET Assistance was a great relief. "What a wonderful feeling to be in a strange place and there is someone who is there that cares."

Mr. and Mrs. Howard Bradshaw
North Kingsville, OH

Jerry Lorant
Jerry Lorant was on vacation at Sea Crest, FL, when he became extremely ill with bleeding problems. He had suffered from a similar bleeding problem several years before this incident, so his records were on file in Birmingham. His son-in-law, a physician recognized the condition, telephoned MEDJET Assistance, and placed Mr. Lorant in intensive care. Mr. Lorant says the MEDJET medical staff was the epitome of professional care, kindness and courtesy for his transport.

"They looked after us like newborn babies, set up IV's, everything was carefully prepared for anything that might occur, and nothing more could have possibly been done for me," states Lourant. "I am confident that had I not been so safely and carefully rushed to the proper medical facilities and in the care of the proper physicians, that I could have had serious consequences."

Jerry Lorant
Birmingham, AL

Jerry Larson
Jerry Larson was on a cruise ship off the coast of Greece when he suffered an emphysema attack. "I was given oxygen and rushed to the nearest hospital, but that was an hour and a half away. It was the finest facility in Athens, but very few people spoke English," Larson recalls. "My IVs and oxygen were improperly adjusted and my wife had to sleep on a mattress on the floor." That's when Mrs. Larson called MEDJET.

Larson says he ended up staying in the hospital in New York for three weeks. "If I were in Greece that whole time it would have cost me a load of money, not to mention there was no telling what kind of care I would have received."

Jerry Larson, New York, NY

Norine Gettys
On Wednesday, October 4, 2000, 60-year-old Norine Gettys and her husband, John, were touring sugar cane fields on the island of Kauai in Hawaii when she had an ATV accident. The accident shattered her knee, requiring orthopedic surgery. Most travelers would have been treated there on the island, but thanks to her MEDJET Assistance membership, Norine had the option of being treated at the hospital of her choice. She chose to have her surgery at home in Cincinnati, close to her family and friends. Mr. and Mrs. Gettys were picked up by MEDJET's state-of-the-art, medically equipped aircraft, and were accompanied by a team of medical attendants to Cincinnati International Airport, where she was moved by ambulance to Good Samaritan Hospital.

"I was completely thrilled with the service I received from MEDJET Assistance. I can't stop talking about the great care I received," says Gettys. "I've been busy spreading the good word, and I'm sure I'll be busy passing out membership brochures."

Norine Gettys
Loveland, OH

Seattle Man's Journey of a Lifetime Ends With Crash in China
MEDJET Assistance Gets Him Home Safe and Sound

SEATTLE, WA - May 31, 2002 - Mike Paul left Seattle on May 10 for Shanghai, China and what was to be the journey of a lifetime - a two-month, 13,000-mile motorcycle ride across Asia and Eastern Europe. Paull's trip ended a week later with an accident that resulted in three broken ribs, a fractured collarbone and internal bleeding.

Immediately following the accident, Paull, 48, was taken to the only medical care available - a hospital in Dezhou, China. Not knowing how he was going to get home to the proper medical care he so needed and desired, Paull contacted MEDJET Assistance.

"I joined MEDJET Assistance just prior to my trip," said Paul. "Once I contacted them, I was able to rest easier. They took care of everything. They monitored the medical care I was receiving in China, made all of the transportation arrangements and had me back home in Seattle in several days."

MEDJET Assistance is an annual membership program providing air medical transportation to its members should they become hospitalized due to accident or illness virtually anywhere in the world. The program transports members, free of charge, to the hospital of their choice, most often in medically equipped and staffed jets.

Paull was taken via ambulance on a five-hour ride to a Beijing hospital where he stayed for several days. Paull's wife Aillene, who had been vacationing in Japan, joined him there. When his medical situation stabilized, the couple was flown home to Seattle and the University of Washington Medical Center.

"Many people believe their travel insurance policy will immediately transport them home should they require hospitalization," said Roy Berger, president of Birmingham, Ala.-based MEDJET Assistance. "But the truth is that most insurance policies only cover you for transportation to the nearest hospital, which in Paul's case was not up to the standards we're used to in the United States. As a member of MEDJET Assistance, we'll fly you home regardless of medical necessity to the hospital of your choice."

Paul has been home for about 10 days now and is still recuperating. He believes if he were not a MEDJET Assistance member, he might still be in China. "I am deeply grateful to the staff at MEDJET Assistance," said Paul. "They handled everything quickly and professionally. I'm amazed at their level of service."

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