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Following are the Rules & Regulations governing MEDJET Assistance Program:
Membership
Eligibility SPECIAL NOTE: A special membership is available for current MEDJET Assistance members who have reached their 75th birthday. Please contact us info@internationalriskmanagement.com or call (toll free) 877-211-3654 for more information. Air Medical Transport Criteria You must be hospitalized as an inpatient more than 150 miles from your primary residence as listed on your enrollment application. Due to the limited medical
facilities and testing available on cruise ships, in some cases the MEDJET Assistance
Medical Director may require the member to be admitted to a hospital on-shore before
scheduling air medical transportation to another hospital. Evacuation flights will be performed if an inpatient hospitalization is required, and it is determined that the remaining hospital stay can be completed at a hospital near the member's home, and the member is unable to return to his home hospital via commercial airline without medical escort. Aircraft used for the medical transport of MEDJET Assistance members are fully equipped intensive care aircraft staffed with specially trained medical teams. However, if the member's condition permits, the member may be transported by scheduled commercial airline, while in the care of a MEDJET Assistance medical team. Air medical services are limited to two separate flights per membership per year, except for repatriation flights involving enrolled multiple family members requiring simultaneous repatriation. Under these circumstances, each family member will receive one fully paid flight. Air Transport Restrictions/Exclusions Both the originating and receiving hospital
must be reasonably accessible by ground ambulance to transport the member to and from an
airfield capable of accommodating MEDJET Assistance aircraft, Membership provides access to MEDJET Assistance aircraft except in cases when an authorized affiliate's aircraft is required to evacuate a member from remote areas or islands unable to accommodate a MEDJET Assistance aircraft. Due to the high risk of sending U.S. registered aircraft and personnel into countries where the U.S. State Department has issued travel restrictions, membership services are subject to exclusion in these areas. A member with tuberculosis or other chronic airborne pathogens may not be transported. A member beyond the second trimester of pregnancy may not be transported. A member with mild lesions, simple
injuries such as sprains, simple fractures or mild illness which can be treated by local
doctors and do not prevent the member from continuing his trip or returning home does not
qualify for air medical transport. A member traveling or living outside the United States or Canada for an uninterrupted period in excess of 90 days is not eligible for membership benefits under the standard plan. Extended Stay (Expatriate) packages are available upon request. Family members, business associates, and/or traveling companions may accompany the patient, at no additional cost, on MEDJET Assistance aircraft during transport, providing space is available and the patient care is not compromised. Passengers accompanying patients transported on scheduled commercial aircraft will be responsible for their own airfare. Payment of membership fee entitles the member and the member's enrolled family to the membership services as published at no additional cost to the member. This membership permits MEDJET Assistance or its affiliates to collect for services rendered directly from the member's insurer or other provider, if available. If the member has no insurance coverage for the services rendered, the member is still entitled to all MEDJET Assistance benefits at no additional cost. While MEDJET Assistance makes every effort to accommodate its members, the patient and an accompanying passenger are limited to one small carry-on bag each due to limited space available on medical aircraft. MEDJET Assistance will arrange for additional luggage to be forwarded at the member's expense. Members will not be entitled to air medical transport benefits if their illness or injury is a result of or is contributed to by the following: 1.) War, invasion or
civil war;
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Availability, features, benefits and rates for all plans described on this site are subject to change without notice at the discretion of the insurance carriers. This site is updated weekly, but we recommend contacting us directly to be assured of getting the most up-to-date information available.
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